BRASS+NATURE SHELL Two installation methods Need to punch Punch-freeUse super glue instead of punching This is a creative toilet paper holder which made by brass & handmade shells. There are two installation methods. It is recommended to drill holes for installation. I'll send screws & super glue with the hook Please note that this is a handicraft, not a work of art. The position of the shell & the brass will not completely coincide, which will not affect the overall beauty. SHIPPING Normally I will ship within 3-5 working days,it generally takes around 10-20 days to most countries.If you are in urgent please feel free to contact me. tracking number will be provided to you after items had been shipped. buyers are responsible for all import costs which might be assessed upon delivery SAMPLES To make sure you like the item in person,please order a single item as a sample before placing a larger order. RETURN&ExCHANGES All products will be carefully checked & packed to ensure it is in good condition before shipping. If there are any issues with the item, feel free to contact us within 7 days. I only accept exchanges.Exchanges are only allowed if items are unused, undamaged & uncustomized. Cancellations would incur a 15% fee of the total purchase. Buyer need to ship back items in good & original condition within 30 days of receipt. Please note that buyers are responsible for all shipping costs for exchanges. If you have special requirements on screws, please feel free to let me know. If you need more knobs or pulls handle,Kindly visit my store https://www.etsy.com/hk-en/shop/Hiamazingaugust?ref=simple-shop-header-name&listing_id=1068316184 Thanks for reading this, & if you have any question, please contact me. Personalisation is available for bulk order! please message me if you need Wall Mounted Toilet Paper Holder, Bathroom Holders, Rack Tissue Storage, Brass Gold Holder, Gift