uFurnish.com Frequently Asked Questions

About uFurnish.com

What is uFurnish.com?

uFurnish.com is the UK's leading furniture finder platform. It helps shoppers discover, compare and explore furniture from 100+ trusted UK retailers in one place. From sofas and beds to lighting, rugs and garden furniture, users can browse millions of products across more than 540 categories.

Does uFurnish.com sell furniture directly?

No. uFurnish.com does not sell furniture directly. When you find a product you love, you will click out and complete your purchase directly on the retailer’s website. The retailer handles payment, delivery, returns and customer support.

Is uFurnish.com free to use?

Yes. uFurnish.com is completely free for shoppers to use. You can search, compare and save products without any additional cost.

What sort of retailers are on ufurnish.com?

uFurnish.com features furniture and homeware from more than 100 trusted UK retailers, including John Lewis, Dunelm, Furniture Village, Barker & Stonehouse, Heal's and many more. This gives shoppers the ability to compare styles, brands and prices from leading furniture retailers all in one place.

Shopping, Orders & Delivery

How does shopping on uFurnish.com work?

uFurnish.com helps you compare furniture and homeware from multiple UK retailers in one place. uFurnish.com does not sell products directly. Instead, once you select a product, you will be redirected to the retailer’s website where you can complete your purchase directly with them.

Who do I contact about orders, returns or delivery?

All orders, deliveries, returns and exchanges are handled directly by the retailer where you made your purchase. If you need help with an order, please contact the retailer’s customer service team directly.

Why is the retailer price different from the price shown on uFurnish.com?

Retailers update their prices regularly. Occasionally, prices on retailer websites may change before updates appear on uFurnish.com.

Does uFurnish.com offer delivery?

No. Delivery services are managed directly by each retailer. Delivery options, costs and timescales vary depending on the retailer and product.

Search & Features

How can I search for furniture on uFurnish.com?

You can search by:

1. Product type
2. Brand or retailer
3. Colour or material
4. Room type
5. Style or trend

You can also use filters to narrow results by price, retailer, colour, material and more.

How does image search work?

Seen furniture you love online, on social media or when you are out and about? Upload an image to uFurnish.com to discover the exact or visually similar furniture and homeware from leading UK retailers.

Can I compare products from different retailers?

Yes. uFurnish.com makes it easy to compare products, prices, styles and retailers in one place so you can find furniture that suits your space and budget.

Can I save products for later?

Yes. You can favourite products and create personalised collections to revisit later.

What products can I find on uFurnish.com?

uFurnish.com features millions of products across furniture and home categories including:

1. Sofas
2. Beds
3. Dining tables
4. Rugs
5. Lighting
6. Garden furniture
7. Mattresses
8. Furnishings
9. Home accessories
10. Children’s furniture

Accounts & Favourites

How do I create an account with uFurnish.com?

Don’t miss out on the amazing benefits of a uFurnish.com account, sign up here! Simply enter your email address and create a password. You’ll then receive a welcome email from uFurnish.com to confirm your new account with us.

How do favourites work on uFurnish.com?

You can save products by clicking the heart icon on product pages and search results. When logged in, all your favourite products will appear in one place, making it easier to revisit products, compare ideas and create personalised collections.

How do I manage my uFurnish.com account?

You can manage your account settings, saved products and preferences by signing into your uFurnish.com account.

I forgot my password. What should I do?

Use the password reset option on the sign-in page to create a new password for your account.

I’d like to close my account!

We're sorry to see you go! You can permanently delete your account here. Please note, if you choose to delete your account, you’ll lose any favourited products, boards you’ve created and notifications that you’ve set up.

Retailers & Partnerships

I am a retailer. Can I partner with uFurnish.com?

Yes. uFurnish.com works with a wide range of UK furniture and home retailers. If you are interested in becoming a retail partner, visit the sell page here.

Why should retailers partner with uFurnish.com?

uFurnish.com helps retailers increase visibility across high-intent furniture shoppers searching for products online. Retailers can showcase their ranges across millions of searches and category pages.

Privacy, Terms & Support

Is my payment information stored on uFurnish.com?

No. Payments are completed securely on the retailer’s website. uFurnish.com does not process or store payment details.

Is uFurnish.com safe and trusted?

Yes. uFurnish.com works with trusted UK retailers and helps shoppers compare furniture safely online. The platform has received positive reviews across both Trustpilot and Google, helping users shop with confidence while discovering products from recognised furniture brands and established UK retailers. You can also visit the uFurnish.com reviews page here to read genuine customer feedback.

Where can I find uFurnish.com’s terms and policies?

You can view uFurnish.com’s terms, privacy policy and cookie policy through the link here.

How does uFurnish.com use my data?

uFurnish.com uses customer data in line with its privacy policy to help improve the website experience, manage accounts and support platform functionality.

Does uFurnish.com use cookies?

Yes. uFurnish.com uses cookies to improve website performance, personalise content and understand how visitors use the platform.

How can I contact uFurnish.com?

You can contact the uFurnish.com team through the website contact page for general enquiries, partnerships or support questions.

Still need help?

If you cannot find the answer you are looking for, the uFurnish.com team is happy to help.

Whether you have a question about using the platform, finding products or partnering with uFurnish.com, you can contact the team directly through the contact page.

Please note that orders, deliveries and returns are managed directly by the retailer where you completed your purchase.

Contact uFurnish.com about the following:

1. General website enquiries
2. Retail partnerships
3. Technical issues
4. Product discovery support
5. Press and media enquiries

Contact retailers directly about:

1. Orders
2. Delivery updates
3. Returns and refunds
4. Product availability
5. Warranty questions