ALL IMAGES ARE AVAILABLE AS VARIOUS OPTIONS - PLEASE CHECK CAREFULLY WHEN ORDERING TO ENSURE THE RIGHT FINISH FOR YOU OPTIONS ARE: 1. PRINT ONLY - Your design printed onto high quality 220 GSM gloss photo paper using top quality inks. Available as sizes A5, A4 & A3, your print is UNFRAMED for you to frame as you wish 2. FRAMED PRINT - Your design printed onto high quality paper as above & delivered already FRAMED in a choice of White or black wood frame. Sizes available for framed print are A4 & A3 (NB: A4 prints are mounted inside the frame, A3 are unmounted & fill the frame. Dimensions of frame are 30 x 35 cm approximately) 3. CANVAS - Your design printed onto a top quality canvas measuring 16 x 12 inches. Your image is printed using high grade solvent inks & finished on a thick wooden frame. PERSONALIZATION Please let us know the names you would like on the flowers & the text underneath, eg Our Family, Our Grandchildren etc PROOF OF IMAGE If you would like a proof of image, to see what the design will look like & request any minor changes if needed, please select this option when ordering. A proof will be sent to you within a few working days via Etsy messaging. If you select no proof, the image will be sent to you as it is designed. If we have not heard back from you within 48 hours of proof being sent, we will send the image as it is to avoid delaying your order. DELIVERY Prints will be posted using Royal Mail, Second Class, with proof of postage as standard in the UK. We cannot accept claims for loss in the post - proof of postage will be provided as evidence PLEASE NOTE THAT COLOURS MAY VARY ON EACH VDU PURCHASE POLICY Due to the nature of the product, we cannot offer refunds. If there are problems with your order, please feel free to contact us direct to resolve. We appreciate contact being made by our customers & will always work to resolve any issues.All of our orders are sent using Royal Mail standard postage with proof of postage for all orders - PLEASE NOTE TRACKING IS NOT ALWAYS AVAILABLE WITH STANDARD POSTAGE. Thank you Please note: As each item is individually handmade, slight variations in placement, alignment, finish, & colour may occur, & colours may appear different on screen compared to the printed product due to monitor settings. Personalized Family Tree Print - Watercolor Flowers, Unique Grandparent Gift