- HOW DO I PERSONALISE MY ORDER? - Add the names to the personalisation box (optional) After you have placed an order send us 2 photos. We'll send instructions on how to do this. Once we have received your assets, we will create your print & send you a proof which you will need to approve. - CAN I CHANGE THE TEXT? - Yes. If you would like to do this, please add your requirements to the personalisation box. - WHAT TYPE OF PAPER DO YOU USE? - We print on premium 265gsm photo paper - IS THE FRAME INCLUDED? - No, the frame is not included. - SIZES - Available in 8 sizes: Postcard/A5 (14.8x21cm) 8x10 inches A4 (21 x 297.cm) 11 x 14 inches A3 (29.7 x 42cm) 16 x 20 inches A2 (42 x 59.4cm) Greeting card (14.8x21cm Our greeting card option includes a brown Kraft envelope. -HOW LONG WILL MY ORDER TAKE? - Design ready in 1 - 3 days. We will create the design for you You will receive a preview of the design You can request one round of changes to the design Once you have approved the design, it will be sent to you. Urgent orders accepted. Please add deadline to order notes & Express delivery if required. -WHAT IS THE DIGITAL DOWNLOAD ORDER? - Need it urgently? We can send the design to you via Etsy Messages or email. Print yourself as many times as you like Final high resolution files will be provided in RGB & cmYK format -DO YOU ACCEPT RETURNS? - As this is a custom order, unfortunately this item is non-refundable. - ABOUT OUR DESIGN - Love is in the air! Create the perfect personalised gift with our How it started, how it's going... photo print. Add 2 precious moments from past & present to this beautiful photo gift. This is a great present for Valentine's Day or your boyfriend or husband's birthday. If you're looking for a unique gift idea, this is the perfect place to start. How It Started, How It's Going Photo Print/Picture Gift Collage For Boyfriend Collage Photo