How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This Lovely Wooden Block Sign is an ideal way of adding a rustic flair to any home and makes a great gift from the grandchildren. The mantel block can be personalised with 3 lines of text with up to 50 characters per line. Please note that all personalisation will appear in fixed upper case. 'Grandchildren fill a place in your heart you didn't know was empty' is fixed text and cannot be change. Ideal for placing on a mantelpiece or shelf. Please note that these items are made from solid wood and therefore may contain some imperfections due to their natural material. Ideal for Christmas, Birthdays, Mother's Day. - Personalised Memento Company Personalised Grandchildren Wooden Mantel Decoration in White