How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this Heritage plaque with a name up to 17 characters and a special message over 5 lines, 20 characters per line. Suitable for both internal and external display. Comes with screw holes to attach. Screws not included Material is Plastic. Great for Birthdays, Pets, New Home Gift, Memorial. - Personalised Memento Company Personalised Heritage Plaque in Navy