"How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This Highland Cow Hanging Heart Decoration is a chic and stylish gift that any recipient is sure to love. The hanging decoration can be personalised with 3 lines of text, as below Line 1 - 20 characters Line 2 - 15 characters Line 3 - 15 characters Please note, the text on line 1 is case sensitive and will appear as entered. All other personalisation will appear in fixed UPPERCASE. The text ""Home is where the herd is"" is fixed and cannot be amended The heart shaped decoration is made from wood with ribbon included. Ideal for Christmas, Birthdays, Mother's Day, Housewarming. - Personalised Memento Company Personalised Highland Cow Hanging Heart Ornament in White"