"Designed as a thoughtful memorial keepsake, the Personalised Botanical Memorial Photo Upload Wooden Love Ornament by Personalised Memento Company brings together a botanical-style design with your chosen photograph and message. Made from wood, it offers a simple, lasting way to remember a loved one at home. The ornament includes fixed wording as part of the design, alongside your own personalisation. As this is a handmade wooden item, slight imperfections may be present, making each piece subtly individual. Key features Wooden memorial ornament Botanical memorial design Personalised with a photo upload and a message Includes fixed text that cannot be amended Personalisation appears in fixed uppercase Handmade wooden item; slight imperfections may occur Personalisation Message up to 40 characters long The personalisation will appear in fixed uppercase. The text 'Because someone we Love is in Heaven, there's a little bit of Heaven in our Home' is fixed and cannot be amended. Please note that this is a wooden handmade item so there may be slight imperfections. How to personalise your order Once you’ve placed your order, we’ll email you a link to personalise your item—don’t forget to check your junk folder just in case! Please send us your details within 24 hours to avoid cancellation. Simply add in your email address to obtain a photo upload link. After you’ve submitted your personalisation, we’ll get started right away—so we won’t be able to make changes or cancel the order. Your item will be on its way within 3 working days! Please note: Colours may appear slightly different in person than on your screen."