"Designed as a thoughtful keepsake, the Personalised Free Text Heart Wooden Grandad Ornament by Personalised Memento Company brings a warm, botanical-inspired finish to a handmade wooden piece. Made to order with your own wording, it’s a meaningful choice for Father’s Day, a birthday or as a memorial tribute. Please note that this is a wooden handmade item so there may be slight imperfections. Personalisation Personalised with free text How to personalise your order Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. "