Friends are the family we choose vase This vase is a lovely sentimental friendship gift. The vase is a thick glass & we use a high quality UVDTF for the graphics. UVDTF is a printing process that results in a high gloss print that is fade & scratch resistant. Vase is approx 20.5cm tall & 12.5cm in diameter. Due to the nature of glass, there may be some small bubble-like imperfections in the glass but these do not affect the look. HOW LONG WILL MY ORDER TAKE? in most cases orders are dispatched within 5 business days BUT please allow up to a week for dispatch plus 2-3 working days for delivery. This can be longer during busy & peak times. Please also allow extra time if you are ordering multiples of an item. Tracking numbers are attached to your order after dispatch. NEED YOUR ORDER BEFORE A CERTAIN DATE? No worries, please just contact us BEFORE purchasing so we can confirm that this is possible. Please do NOT add dates you need your order by in the notes box as we will NOT see this until we start to process your order & by then it could be too late. CAN I CANCEL OR RETURN MY ORDER? Unfortunately we do not except cancellations or returns. All personalised & custom orders are non returnable & non refundable. THE FINE PRINT: When providing personalisation details, please make sure spellings are correct as we copy exactly what you provide & no refunds can be given if the details you provide are incorrect. Please ensure you provide us with the correct delivery address, once an order is dispatched this can no longer be changed & if any of the address details provided are incorrect you will be liable to pay further shipping costs if necessary. Colours may vary slightly from our photos due to lighting & all sizes are approximate. Friends Are Family Glass Vase Pink Flower Friendship Gift