"How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. A special personalised gift for the one you love. Personalise this cushion with a name up to 12 characters and a message line up 20 characters long. The name will appear in fixed upper case. The message line is case sensitive and will appear as entered. ""I could hold you forever & ever"" is fixed text and cannot be changed. The material of this product is 100% cotton. Cushions are included. Perfect for Valentine's Day - Personalised Memento Company Women's Personalised Me To You Hold You Forever Cushion in White - Size: 40 cm x 40 cm"