How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This slate sign is the perfect Christmas gift or decoration! Personalise this sign up to 3 lines of text. Lines 1 & 3 have up to 30 characters available per line and line 2 that appears slightly larger has up to 20 characters available. All personalisation is case sensitive and will appear as requested. Please avoid using fixed upper case as this may make the personalisation hard to read. The door sign has a piece of natural, rustic string which enables this item to be hung up. PLEASE NOTE- Each slate piece will be unique as the item is cut by hand. Due to the nature of slate, there will be some differences in the stone (such as texture, cut and smoothness). This may result in natural faults in the surface and edges of the product including flaking and uneven corners. Each item contains speckles of fools gold which makes a stunning feature and adds to the rustic feel however it may be at times within the area of your personalisation. Ideal for Any Occasion. - Personalised Memento Company Personalised The Snowman® Magical Adventure Hanging Slate Plaque in Black