How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Our Personalised The Snowman and the Snowdog Luxury Grey Sack is a unique and thoughtful way to present Christmas gifts. It can be used year on year to create a truly festive feel! This sack can be personalised with a name up to 12 characters. 'Merry Christmas' is fixed text and cannot be changed. Please note that the name entered is case sensitive. This sack is made from a high quality fleece and comes supplied with a drawstring. Sponge clean only. Material is 100% Polyester. Please keep away from fire. This item is not a toy, not suitable for under 36 months. Long Cord, Strangulation Hazard. Always use under adult supervision. Ideal for Christmas - Personalised Memento Company Personalised The Snowman & the Snowdog® Luxury Silver Grey Pom Pom Sack in Light Grey