Personalised Wooden Bauble Our First Christmas DESCRIPTION Beautifully Wooden Made Our First Christmas Heart. Made from high-quality solid wood Comes with a 20cm natural twine cord. The heart measures are 10cm x 10cm Available solid wood - White Oak - Mahagony - Walnut - Basswood - Spruce Gift box comes as an option. I also accept custom dimension. Please send us the details for the engraving. Example: Name: Mr & Mrs SMITH, 2018 CUSTOM DESIGN If by chance you can't find something that catches your eye, then we have an amazing team of designers ready to create just about anything you can think of. Loyal & Trustworthy Family Run Business, 100% Satisfaction Guaranteed, Competitive Prices, Speedy Delivery, Outstanding Customer Service, Exceptional Quality, Bespoke Designs Extensive Product List (can't see what you want, just ask) TERMS OF SALE All orders are made to order. This means average processing & order fulfilment time is one business day. (Please allow an additional one business day for larger or custom orders, & for orders placed during holidays. Once your order has been fulfilled it will be shipped. The estimated shipping dates will then apply. SHIPPING INFORMATION All items are packed & sent 1st Class, 2nd Class or Recorded Delivery (within the UK only). Large items will be sent by Courier Service. Import Duties & Taxes ???????? USA Orders Standard Shipping: DDP - duties & taxes prepaid. Express Shipping: DDU - duties & taxes paid by buyer on delivery. ???? All Other Countries Shipped DDU - buyers are responsible for all import duties, taxes, & customs fees. Returns & Cancellations Policy - Personalised & Custom Orders Due to the nature of personalised, custom-made or made-to-order products, we are unable to accept returns, exchanges or cancellations once production has begun. This includes (but is not limited to): Custom text or logos Engraved or printed items Bespoke sizing, colours or materials This is in line with: UK Consumer Contracts Regulations 2013 EU Consumer Rights Directive 2011/83/EU These regulations exempt personalised goods from the standard 14-day cancellation period. Faulty, Damaged or Incorrect Items If your item arrives damaged, defective or not as described, please contact us within 48 hours of delivery. We will happily arrange a replacement or refund where appropriate. To help us resolve the issue quickly, please include: Your order number A clear photo of the item & packaging A short description of the problem Our First Christmas As Mr & Mrs Heart Decoration, Personalised Wooden Bauble