SHIPPING UPGRADE AVAILABLE AT CHECKOUT This beautiful angel is made from quality clear acrylic & engraved with a professional grade laser. Remember your loved ones & have them with you at Christmas as a part of your tree for the whole family to enjoy, reminisce & cherish year after year. O R D E R P R O C E S S I N G Orders are designed, created, & packed within 3-5 working days. Please check your spelling & grammar carefully, as personalised items will be engraved or printed exactly as submitted. Free proof images are available upon request, though this may increase processing time. Contact us directly to request a proof or photos. P O S T A G E & P A C K A G I N G Tracking is only provided with selected tracked postal services. Processing time is separate from delivery time. We use eco-friendly packaging wherever possible. P O L I C I E S & I N F O R M A T I O N Issues: If there's a problem with your order, please get in touchwe're dedicated to providing excellent customer service. Returns: Personalised items cannot be returned. Non-personalised items may be returned within 14 days for a full refund if unopened & in their original packaging. Return postage costs are not covered. Delays: Refunds or replacements are only provided for items delayed by more than 10 working days (UK). We are not responsible for courier delays, especially during peak periods. As wood is a natural product, variations in grain & colour may occur, though these will not affect the quality of engraving. All wood is FSC certified, & we prioritise sustainable materials. F U R T H E R E N Q U I R I E S For corporate or bulk orders, please contact us to discuss potential discounts. Follow us on Instagram for updates, offers, & discounts: www.instagram.com/tendertreegifts Personalised Memorial Christmas Ornament, Decoration, in Loving Memory