How To Order Please place your order & add your text to the comment box provided, (you can add any text). We require the following information:- Title e.g - The Smiths Family Christmas Penguin Type & Name e.g - Man- Tom, Girl - Lisa Year (if Required) - e.g 2020 If no title is requested then Our Family Christmas 'Current year' will be sent as standard We can do families up to 5, but please note the size of the figures will be reduced. Item Description 100mm x 100mm Approx Size 4mm Maple Wood Veneer Gift Note We can add a free Christmas themed gift card, if you would like one then add the item to the basket, then leave a note in the text box provided, please clearly mark this is for a gift card & not to be added to your item, for example:- GIFT NOTE - Merry Christmas, Love Max x This is a natural material so there maybe some variation in colour & grain. Please note the longer the name / text, the smaller it will appear on the bauble & double check all spelling as we do copy & paste all text. T & C's - (For our full Terms & Conditions please read our Terms & Conditions page on our website) Please send the requested information at time of purchase so that your order is not delayed, make sure it is sent through messages or to our email address , make sure you include your order number otherwise we might not be able to match it to your order. Delivery lead time is from receipt of required information. We will try to accommodate refunds/cancellations but if your product is personalised & has already been made we cannot except refunds (unless we have made a mistake). in the unlikely event you are unhappy with your finished product please contact us, if we feel a refund is justified, refunds will only be provided once the product is returned to us. The buyer is responsible for the return postage & we recommend sending via a signed for service. We will copy & paste your chosen text from your email onto the engraved item, therefore we cannot be held accountable for any mistakes made by you. Photos of your items maybe be used for advertising unless specified otherwise. Penguin Family Christmas Tree Hanger, Decoration, Stocking Filler For Her, New Parents, Grandparents, Keepsake Bauble